After your deposit is received, you will receive a confirmation email. As we get closer to the trip, we will provide important updates such as: 

• Finalized itinerary

• Hotel information

• Visa requirements (if applicable) 

• Packing list

• Outstanding payment balance

During the booking process, you will be asked to input the following information:

• Name

• Email

• Phone Number

• Single or Double Occupancy

• Dietary Restrictions

You will also receive two tasks after booking, these would include submitting the following information:

• Emergency Contact

• Passport Information

Rest assured as all the information submitted is secured in our system and will not be shared outside of the organization unless explicitly stated.

Travel insurance is highly recommended, but not required. To secure the best rate, it is best to purchase within two weeks of making a deposit. The insurance protects the investment of your trip from unforeseen circumstances. 

Our travel insurance partner is RoamRight, and our relationship with them allows us to escalate claims if needed. You can get a quick quote from them here. 

We have prepared a Sample Packing List to help you get started. View it here: Packing Checklist

Packing tips:

• Choose a suitcase you can manage independently (consider cobblestone streets, stairs, or small hotel elevators)

• Don’t forget a day bag for excursions (a simple crossbody bag works great)

• Pack layers and comfortable walking shoes

• Be sure to check for attire specific events

All of our daily updates and communication will be done via WhatsApp. Please download it and share your phone number on the Guest Form, and we'll add you to the group chat about one month from the trip departure. 

Download instructions:

• iPhone: Download

• Android: Download

We have adopted a new online payment platform that accepts Credit Cards and direct deposit for some currencies. You will have the option to choose what currency to pay in during checkout.

Note: Credit card fees apply

The $2,000 USD deposit is non-refundable and secures your spot on the tour. This deposit helps us reserve the best accommodations and activities well in advance. 

Final payment is due 90 days prior to departure, and can be paid in a lump sum or in installments.

Cancellation Policy

All cancellations must be made in writing to John Shors Travel and will be subject to the following cancellation charges from the date the written cancellation is received:

• More than 91 days before departure: Deposit forfeited

• 90–61 days before: 75% of tour cost forfeited

• 60 days before: 100% forfeited

All add-on payments (i.e. additional hotel room(s) for early arrival), are due at the time of booking and are nonrefundable. There are no exceptions.

In the unlikely chance that John Shors Travel were to cancel a tour for insufficient numbers, 100% of all deposits and fees would be refunded.

We strongly recommend purchasing travel insurance (ideally within 2 weeks of booking for the best rate) to protect your investment from unforeseen circumstances. Our travel insurance partner is RoamRight Travel Insurance.